Returns and Exchanges For Dancewear (Clothes Only.  Please see below for shoes.)

We want you to be happy with everything that you purchase with us, and will gladly exchange or refund the full amount of your dancewear item if you are not 100% satisfied.  If the size doesn't fit and you'ld like to exchange it, please send back with a note explaining reason for return, including your name, address, date, item and cost on your note, new size and style you'd like, and we'll ship you the new item immediately upon receiving your return.  If the cost of your exchange is more than you paid for your original item we will charge the difference.   If you are returning an item and want a refund please include a note explaining your reason for return, including your name, address, date, item and cost on your note, and we will issue you a refund.  Please insure all products that you ship back since we are not responsible for any items lost or stolen in the mail. 

Mail Dancewear only (Shoes go to diffent address;  see below) to:
Fern Helms
Save On Dancewear
17950 Mirasol Drive
San Diego, CA  92128

Returns and Exchanges for Shoes 

Dance shoes can  be exchanged for a different size or style if you are not happy with your product.  All exchanges must be made within 7 days of receipt, and must be in brand new condition, including shoe boxes for full credit.  We cannot accept shoes that have been soiled or worn.    One free exchange for every pair of shoes you purchase.  If you request a refund we will credit your charge card minus a $15 return/restocking fee.  If you have to exchange more than once, or ask for a refund after more than 1 pair of shoes have been sent you will be charged restocking fees for each pair of shoes.  Special order shoes are an additional fee and cannot be returned or exchanged since they are made just for you. We will make every possible effort to have you completely satisfied with every pair of shoes.   Shoes that are being sent back must include the shoe boxes for a full credit for exchange.    Please insure all products that you ship back since we are not responsible for any items lost or stolen in the mail.  VERY FINE DANCE SHOE Returns/Exchanges: Please click here for your Return/Change Form, that must accompany your exchange for Very Fine Dance Shoes. Ship to warehouse address on form.   If you have any questions please call Fern at 858/722-8088 or email fern@saveondancewear.com.

STEPHANIE BALLROOM DANCE SHOE Returns/Exchanges:  If your shoe does not fit properly you can exchange for a different style or size once.  If you request a refund you will be charged a $15 restocking fee.    Stephanie, Go Go and Stephanie Professional shoe exchanges must be mailed with a detail note inside the shoe box that explains what shoe to send in it's place or if requesting a refund, and also including that they were purchased from Save On Dancewear, then put your shoe box in a larger box (Priority Mail has a shoe box free of charge) and sent to Stephanie Dance Shoes, Inc.  1506 Centre Pointe Drive   Milpitas, CA 95035.  Shoes must be in brand new condition unworn or will be sent back to customer.  If shoes are sent to an incorrect address there will be a $10 restocking fee.

Returns and Exchanges for Tights & Panties

Due to the nature of the tights and panties you cannot return or exchange these items.  Thanks in advance for your understanding. 

Backorders

We occasionally experience backorders on some of our dance shoes.  If your shoe size is out of stock we can credit your charge until the shoe is delivered, or you can select any other shoe at any price for no additional cost.